Helion Market Research
Patricia Torres Pérez is a professional with extensive experience in auditing and quality control. Patricia currently works as a Specialist in surveys at IKERFEL and as a Quality Auditor in the automotive sector at TÜV SÜD in Spain and Portugal. With a background in graphic design, digital marketing, and online marketing strategies, Patricia brings a diverse skill set to their roles. Patricia also has a history of working as a Mystery Shopper, conducting audits and ensuring high standards of customer service.
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Helion Market Research
Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance. We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused. We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience. Helion performs multi-country mystery shopping programs and retail audits across different industries: - Automotive - Technology - Financial Services - Consumer Goods - Retail - Health & Personal Care - Fashion & Lifestyle - Travel & Hospitality