Helion Market Research
Punsara Weerasinghe currently serves as a Travel Service Partner at Travelex since July 2023, focusing on enhancing customer relationships and providing tailored travel and currency solutions. In addition, Punsara works as a Retail Auditor and Mystery Shopper with Helion Market Research, providing insights to improve customer experiences across various industries. Previous experience includes a managerial role in internal audit at Cargills Bank Limited and an extensive tenure as an Internal Auditor at Seylan Bank PLC, where responsibilities encompassed compliance reviews and financial statement evaluations. Punsara holds an MSc in Finance and Investment from the University of South Wales, along with various qualifications from the Institute of Bankers of Sri Lanka, including diplomas in Treasury & Risk Management, Banking & Finance, and Credit Management.
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Helion Market Research
Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance. We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused. We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience. Helion performs multi-country mystery shopping programs and retail audits across different industries: - Automotive - Technology - Financial Services - Consumer Goods - Retail - Health & Personal Care - Fashion & Lifestyle - Travel & Hospitality