Helix
Ankita Solapurkar is an accomplished design professional with extensive experience in product and user experience design. Currently serving as the Founding Product Designer at Gleen AI since December 2022, Ankita leads the design and development of a suite of innovative products, including an AI Customer Success Bot and a ticketing system. Prior roles include Product Design Lead at Kana Labs, Lead Product Designer at TransFi, where leadership involved developing a cryptocurrency purchasing platform, Senior User Experience Designer at Siemens Energy, and User Experience Designer at Accenture, which provided a broad learning experience. Ankita began the design career as a User Experience Design Intern at Siemens Technology India after earning a Bachelor's degree in Industrial and Product Design from MIT Institute of Design.
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Helix
Accurate AI Support You Can Trust : Scale customer support with best-in-class AI solution and human expertise. Accurate answers and seamless integration with a variety of tools for a unified, cross-platform user experience.Helix offers a top-notch support solution for Discord, Telegram, and Twitter communities.Advanced AI: Learns fromdocuments, wikis, and chats for accurate responses; compatible with Discord and websites.Community Engagement: Incentivizes experts to address support tickets, enhancing engagement and efficiency.Unified Ticketing: Centralizes support ticket management across Discord, Telegram, websites & Emails.