Helix
Ritvik Manglik has a diverse background in supply chain management and engineering, with experience at Dr. Reddy's Laboratories from August 2022 to June 2024, where roles included Central Planner, Process Scientist, and Business Translator within the Young Leaders Program. Prior to this, Ritvik undertook a Technical Internship at Dr. Reddy's Laboratories in June 2021. Additional experience includes serving as Editor for the Chemical Engineering Association at IIT Bombay from July 2019 to June 2020, Marketing Coordinator for Techfest from March 2019 to January 2020, and System Administrator for Hostel 15 Trident at IIT Bombay from August 2018 to July 2019. Ritvik is currently pursuing a Master of Business Administration at the Indian Institute of Management, Calcutta, following a Bachelor of Technology in Chemical Engineering from the Indian Institute of Technology, Bombay, completed in 2022.
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Helix
Accurate AI Support You Can Trust : Scale customer support with best-in-class AI solution and human expertise. Accurate answers and seamless integration with a variety of tools for a unified, cross-platform user experience.Helix offers a top-notch support solution for Discord, Telegram, and Twitter communities.Advanced AI: Learns fromdocuments, wikis, and chats for accurate responses; compatible with Discord and websites.Community Engagement: Incentivizes experts to address support tickets, enhancing engagement and efficiency.Unified Ticketing: Centralizes support ticket management across Discord, Telegram, websites & Emails.