Douglas Ngai is a System Engineer at Helix Systems since July 2016, bringing extensive experience in technical support and IT coordination. Previously, Douglas served as an IT Support Specialist at United Dental Group from March 2015 to June 2016, where responsibilities included providing hardware and software support for over 200 users and assisting with expansion projects. Prior to that, Douglas worked as an IT/Event Coordinator at NYC Seminar and Conference Center from June 2013 to March 2015, serving as a liaison between clients and management to ensure the efficient delivery and setup of technology services. Douglas holds a Bachelor's degree in Management Information Systems, General, Accounting, and Business from the State University of New York at Plattsburgh, earned between 2006 and 2011.
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