Hellas Direct is a digital-first, full-stack insurance company, empowered by cutting-edge technology and artificial intelligence.

Finance

FinTech

Insurance

InsurTech

Hellas Direct

The Marousi office focuses on software development, client services, and operational support in a tech-driven environment.

Marousi

Hellas Direct's headquarters in Nicosia, Cyprus

Alexis Pantazis

Sorin Petre

Alexandros Kyriakides

Valentine Tsoeidaki

Yiannis Hartoutsios

Michael Antoniou

Kostas Kalimeris

Katerina Seich al Basatena

This department focuses on designing, implementing, and maintaining software applications and systems.

Software Development

This department oversees the processing and adjustment of claims, ensuring accurate evaluation and resolution.

Claims Management

This department focuses on ensuring the quality and reliability of software products through testing and automation.

Quality Assurance

The Customer Service Team at Hellas Direct focuses on providing exceptional support and assistance to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction. They leverage advanced technology and AI to improve service efficiency and deliver a seamless experience for policyholders. Team members include representatives, agents, and leaders who collaborate to maintain high standards of service quality and handle any escalated complaints professionally.

Customer Service Team

This department focuses on analyzing business data and processes to support decision-making and strategic planning.

Business Analysis

The Product and Business Intelligence team at Hellas Direct leverages advanced analytics, data insights, and user-centric design to optimize product offerings and drive strategic decision-making. This team ensures that all insurance products are data-driven, intuitive, and effectively meet customer needs, thus enhancing the company's market competitiveness.

Hellas Direct

Org chart

Teams

Software Development

Claims Management

Quality Assurance

Customer Service Team

Business Analysis

Product and Business Intelligence

Offices

Hellas Direct

Org chart

Teams

Software Development

Claims Management

Quality Assurance

Customer Service Team

Business Analysis

Product and Business Intelligence

Offices

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