Nakari C.

Nakari C. currently serves as a Customer Experience Associate at Alma since August 2023. Previously, Nakari worked at Allstate from June 2021 to May 2023 as an Agency Support Specialist, where recognition was received for exceeding customer satisfaction goals with an over 80% satisfaction rate and driving customer retention by at least 30%. Prior roles include Customer Service Specialist at Cardinal Health from June 2020 to January 2021, managing complex order issues and achieving a 90% customer satisfaction rate, and Prescription Benefits Specialist at CVS Health from May 2019 to June 2020, addressing pharmacy benefit coverage queries. Nakari holds a High School Diploma from Garfield Heights High School.