At Alma, they're making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. They believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Their consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. 

They’ve raised $40.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.

Health Services

Alma

Alma's headquarters in New York, NY, United States

This department focuses on enhancing customer satisfaction and engagement through various support and service initiatives.

Customer Experience

This department provides professional counseling and therapeutic services to support individuals' mental health and emotional well-being.

Mental Health Services

The Operations Team at Alma plays a crucial role in streamlining administrative processes and enhancing the efficiency of mental health care delivery. They manage various facets of operations, including member onboarding, insurance verification, and claims management, ensuring that providers have the resources they need to focus on patient care. By optimizing workflows and implementing effective training programs, the team supports both the growth of private practices and the quality of care provided to clients.

Operations Team

This department is responsible for designing, coding, and maintaining software applications and systems.

Software Development

The Customer Experience Team at Alma is dedicated to enhancing the journey of both providers and consumers in accessing mental health care. This team focuses on delivering personalized support, resolving inquiries, and ensuring seamless interactions with Alma's suite of tools and resources. By actively listening to feedback and collaborating with stakeholders, they drive continuous improvement in service quality, ultimately empowering consumers in their search for mental health support.

Customer Experience Team

The Engineering Team at Alma is responsible for developing and maintaining the software infrastructure that powers the organization's platform for mental health care providers and consumers. They work on creating robust tools and features that enhance the user experience, streamline practice management, and integrate data-driven solutions. By leveraging their expertise in software and data engineering, the team ensures that Alma's technology supports therapists in delivering effective care while enabling the business to grow sustainably.

Engineering Team

The Sales Enablement Team at Alma focuses on equipping sales personnel with the necessary tools, resources, and training to effectively engage with providers and facilitate their growth in the mental health care landscape. By developing targeted strategies and fostering collaboration across divisions, the team ensures that sales efforts are aligned with Alma’s mission to enhance provider success and improve consumer access to quality mental health services. Their work ultimately contributes to building strong, sustainable relationships with providers and supporting their journey in delivering exceptional care.

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Other teams

Mental Health Services

Operations Team

Software Development

Customer Experience Team

Engineering Team

Sales Enablement Team