Desiree Smith

Desiree Smith has a diverse work experience spanning multiple industries. In 2015, they began their career as a Senior Video Teller Agent at Bank of America, where they assisted clients with financial transactions and stayed up to date on technological advances.

In 2019, Desiree joined Navy Federal Credit Union as a Member Service Representative III - Fraud. Desiree successfully minimized fraud losses by reviewing suspect transactions, investigating suspicious activities, and partnering with customers to ensure compliance with fraud regulations.

Desiree then transitioned to The Herbalism Company in 2015 as a Senior Project Manager. Desiree facilitated information flow, led operational changes resulting in increased sales and reduced costs through supplier negotiation and process improvements.

In 2021, Desiree took on the role of Project Manager at Meraki Solar, LLC. Desiree spearheaded multiple projects, implemented project management practices, and monitored progress to ensure on-time delivery across teams.

Desiree also worked as a Media and Public Relations Specialist at Breaking Code Silence from 2021 to 2022, where they contributed to the organization's media and public relations efforts.

Most recently, in 2021, Desiree joined Skip as the Head of Client Success. Desiree analyzed operations processes, led audits to optimize workflow and save costs, and implemented changes to increase efficiency.

With their diverse experience in client success, project management, fraud prevention, public relations, and banking, Desiree Smith brings a versatile skill set to their work.

Desiree Smith has completed an Associate of Arts degree in Communication and Media Studies from Florida State College at Jacksonville. The dates of their education are not specified.