Kha Nguyen

Kha Nguyen has over 10 years of work experience. In 2011, Kha began working as a QA Tester & Assembler at Bizcom Electronics, Inc. In 2017, Kha worked as an Information Technology Technician at the Eating Disorders Resource Center and as a Tech Mentor at the Dr. Martin Luther King Jr. Library. In 2019, Kha was an Electronic Assembler at Cisco. Since 2021, Kha has held two positions: IT Support Specialist at HelloTech Inc. and Wafer Operator at Western Digital. As an IT Support Specialist, Kha helps customers solve their computer and home network issues, as well as disassemble and reassemble computers with hand tools and repair IT peripherals and equipment. As a Wafer Operator, Kha is responsible for quality, productivity, and cycle time, as well as connecting workstations to Mesa database, troubleshooting upgrading, missing data, login, and connecting to server in IBM Lotus Notes, resolving issued of denied access to Western Digital employee’s accounts, helping teams increase productivity, and communicating and working with teams and managers through Webex, VoIP and Microsoft SharePoint.

Kha Nguyen's education history includes completing a CompTIA Security+ Certificate from CompTIA in 2022, taking an Active Directory & Group Policy course on Udemy in 2022, earning an Associate's degree from Mission College in 2016 in the field of Natural Science and Math, Information Technology and Networking, and attending NIIT Training Center from 2008 to 2010 to study Network Engineering.