Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way.

Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.

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Help Scout

Help Scout's headquarters in Boston, MA, United States

Nick Francis

Kyle Reid

Scott Rocher

Andrea Kayal

Leah Knobler

Kristen Bryant

Jacqueline Dellanno Lindsey

Shawna Fisher

Jared McDaniel

Matt Plays

Abigail Phillips

Denny Swindle

Leadership Team

Help Scout

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