Dillon McDermott currently serves as the Director of Sales at Help Scout, a position held since October 2024. Additionally, Dillon is an Executive Member at Pavilion since February 2022. Prior experience includes roles such as Head of WW Sales at Zowie, a generative AI platform for e-commerce, from November 2023 to June 2024, and VP of Sales at Thankful AI, acquired by Gladly, from March 2022 to November 2023. At Thankful AI, Dillon focused on enabling retailers to utilize intelligent automation for improved customer engagement. Prior to these roles, Dillon was the Director of Enterprise Sales at SurveyMonkey, overseeing a team of over 20 sales professionals and managing revenue for the Enterprise CX Business in North America. Dillon holds a Bachelor of Science degree in Finance from Providence College, earned in January 2010.
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