Help Scout
Gilberto Valverde is an experienced Quality Assurance Engineer specializing in mobile applications, currently serving at Help Scout since 2019. Prior to this role, Gilberto held senior positions at Tastemade as a Senior QA Engineer and at Evernote as a Mobile QA Engineer. Beginning a career at Dell as a Server Test Engineer, Gilberto subsequently gained expertise at Pluck/Demand Media as both a QA Engineer and Mobile QA Engineer, and at Perseus Labs as a Manager - Storage Test and Test Engineer. Gilberto's educational background includes a degree from The University of Texas at El Paso, attained between 1994 and 2000.
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Help Scout
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Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way. Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.