Mathew Patterson

Mathew Patterson is the current Customer Service Content Lead at Help Scout. Prior to this, they were the Head of Deliverability for Customer Operations at Campaign Monitor from December 2006 to March 2016. Before that, they were a Senior Web Designer at Active Hotels from January 2004 to December 2005. Mathew has also owned and operated their own web consultancy, Signal 7, from January 2001 to July 2010.

Patterson studied a Bachelor of Information Technology at the University of Wollongong.

Their manager is Abigail Phillips, VP, Customers. They are on a team with Deiva Magalhães - Customer Champion, Kenneth Tong - Director of Customer Success.