Haydee Cabelin

Haydee Cabelin has worked in various roles in the customer service and operations management fields since 1999. Haydee began their career at Pacific Internet, where they worked as a Shop Supervisor and Telesales Representative. In 2001, they joined eTelecare Global Solutions as a Senior Team Manager and Team Manager. In 2004, they were promoted to Operations Manager, where they created real value projects and achieved budget goals. From 2009 to 2014, they worked at Stream Global Services as a Senior Operations Manager and Service Delivery Manager. In 2019, they moved to IBEX as a Senior Operations Manager, where they established standard operating procedures and client driven metrics. Most recently, in 2021, they joined HelpFlow as a Client Success Manager.

Haydee Cabelin graduated from the University of the Philippines in 1998 with a Bachelor of Arts (B.A.) in Organizational Communication, General. Haydee began their studies at the University of the Philippines in 1994. No additional certifications have been reported.