Jarwin Barnes

Jarwin Barnes has over 14 years of work experience in the operations management field. In 2020, they began working as the Assistant Operations Manager at HelpFlow, where they are responsible for monitoring team compliance to policies, providing feedback to the Operations Manager, and continually improving processes. From 2019 to 2020, they were the Senior Operations Manager at iQor, where they organized and directed day-to-day activities, managed and trained call center managers, and conducted effective resource planning. From 2013 to 2019, they were an Operations Manager at IBEX. From 2012 to 2013, they were a Resolution Specialist and Team Lead at VXI Global Solutions, LLC. From 2006 to 2012, they were a L2 Support and Sales Lead at Concentrix.

Jarwin Barnes attended the University of Southeastern Philippines from 2005 to 2006, where they earned a Master's degree in Library and Information Science. Jarwin also attended the University of Mindanao, where they earned a Bachelor of Science in Computer Science.