Danyil Danylov

Danyil Danylov is an Operations & Automation Consultant specializing in reclaiming leadership time for companies through project management and process architecture. Currently serving as a Team Lead at Helpware, they manage a team of remote customer support representatives while also driving operational efficiency and process improvements. Danyil has previously excelled as a Freelance Project Manager on Upwork, where they optimized workflows for various projects, and held the role of Sales Manager / Logistics Coordinator at Direct, achieving significant sales profits. They began their career in customer service and have a background in music project management, where they developed extensive skills in marketing and team leadership.