Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, Helpware have the global scale to tailor custom teams and processes for success to our many powerhouse clients. 

Outsourcing

Helpware

The Metro Manila office focuses on operational excellence, client support, and HR management for the APAC region.

Metro Manila

The Cebu office likely focuses on recruitment, employee engagement, and HR support for organizational growth.

Cebu

The Harrodsburg office focuses on recruitment, financial planning, and operational support for regional and corporate initiatives.

Harrodsburg

Robert Nash

Dana Mahoney

Marcus Underwood

Mauricio Lemus

Dana Sides-Mahoney

Alexei Piskunov

Dylan Merrill

Arlin Ohmes

Renee Hammitt

Nick Mannella

This department handles inquiries, issues, and assistance for customers to enhance their experience with the company's products and services.

Customer Support

This department focuses on generating new business opportunities and building relationships with potential clients.

Sales Development

The Operations Management team at Helpware is responsible for overseeing and optimizing the company's global customer service and back-office operations. They focus on developing effective processes, ensuring operational efficiency, and aligning team performance with client objectives across various regions. By leveraging their diverse expertise, they enhance service delivery, drive growth, and maintain Helpware’s commitment to tailor-made solutions for clients.

Operations Management

This department manages the hiring process and supports talent acquisition efforts.

Recruitment Services

This department manages employee recruitment, development, and benefits administration.

Human Resources

This department oversees the planning, monitoring, and optimization of workforce resources to ensure operational efficiency.

Helpware

Org chart

Teams

Customer Support

Sales Development

Operations Management

Recruitment Services

Human Resources

Workforce Management

Offices

Helpware

Org chart

Teams

Customer Support

Sales Development

Operations Management

Recruitment Services

Human Resources

Workforce Management

Offices

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