Helpware
Joel Prudencio has a strong background in operations and management, with experience spanning multiple industries. Joel started their career at TELUS International Philippines in 2003, where they served as a Senior Team Captain for six years. In 2010, Joel joined JPMorgan Chase & Co. as a Unit Manager, a role they held for four years before transitioning to the position of Data Analyst. After leaving JPMorgan Chase & Co., Joel joined Helpware in 2018 as an Operations Manager. Joel quickly advanced to the role of Senior Operations Manager before ultimately becoming the Director of Operations in December 2023.
Joel Prudencio attended Trinity University of Asia, where they studied Business Administration, Management and Operations. Further information regarding the start and end year, as well as the completion of a degree, is not specified.
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Helpware
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Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, Helpware have the global scale to tailor custom teams and processes for success to our many powerhouse clients.