HSL Helsingin seudun liikenne
Tuija Jakonen has extensive experience in customer service and greenery management, currently serving as a Customer Service Agent and Traffic Advisor at HSL Helsingin seudun liikenne since August 2016. Previous roles include Green Area Designer at Helsingin seudun ympäristöpalvelut HSY, where maintenance planning and supervision of green space staff were key responsibilities. Tuija's background includes multiple customer service positions at companies like Kekkilä Oy and SMT Travel Agency, where Tuija held roles ranging from Group Travel Expert to Customer Service Supervisor. Academic qualifications encompass a Bachelor's degree in Landscape Design and Construction from Häme University of Applied Sciences and additional coursework in horticulture, business management, and hospitality.