Tim MacDow is a Global Service Delivery Manager at Hemmersbach with 17 years of experience in IT Desktop Support Managed Services, serving in both engineering and managerial roles. Previously, as a Central Service Delivery Manager at Hemmersbach, Tim focused on global operations, resolving high-level escalations, and overseeing significant account transitions. Prior positions include roles at HP CDS, Bayer, and Ericsson, where Tim consistently drove efficiency and improved service delivery outcomes. Tim is recognized for their leadership in managing teams and for mentoring personnel to enhance skills and performance.
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