Breanna Lien

Breanna Lien has extensive work experience in various roles, starting in 2015 as a Bridal and Formalwear Consultant at Wedding Elegance. Breanna then worked as a Jewelry Consultant at Zale Jewelers and as a Customer Service/Sales representative at Personal Touch Embroidery & Marketing, Inc. In 2016, they joined U.S. Bank as a Debit Card Case Processor, where they handled Visa debit disputes and managed multiple tasks efficiently. Breanna then worked as an Account Representative at CDW, where they cultivated relationships with new and existing customers in the northern California region. In 2018, they joined PayPal as a Customer Solutions Agent, providing real-time assistance to customers and improving their satisfaction. Breanna also worked at Abbott as a Customer Service Associate II and at Hemster as a Product Manager, overseeing all aspects of the product team and executing full-year roadmaps. Breanna then joined Sezzle as a Product Manager, working on various projects related to merchant finance, customer experience, and operational efficiency. At soona, Breanna focused on booking and operations, launching products to improve customer conversion and employee workflows. Breanna'sexperience demonstrates their expertise in project management, customer service, and product development.

Breanna Lien attended North Dakota State University from 2013 to 2017, where they pursued a Bachelor of Arts (BA) degree. During their time at the university, they studied a diverse range of subjects including Business, Retail Merchandising, Communication, and Criminal Justice.