Anthony Koutstaal

Anthony Koutstaal is a seasoned professional in the technical support and service delivery domain, currently serving as Service Delivery Manager at Hendrix Genetics since September 2016. Koutstaal has also held roles as Service Desk Team Lead and Technical Support Analyst within the same company. Prior to this, Koutstaal worked as an Application Support Analyst at RouteOptix Management Systems Inc. for a brief period in 2016, where responsibilities included providing technical support and conducting installations for over 100 clients. Earlier experience includes serving as a Technical Support Analyst at The Co-operators, focusing on hardware and software issues and performing root cause analysis. Koutstaal's career began in construction, working as a Construction Worker at Framing Futures Inc. from June 2011 to December 2014. Koutstaal holds an Honours Diploma in Information Technology from Westervelt College and a Secondary School Diploma from Norwich District High School.