Hendy Group
Andrew Sanders CAE MIMI Eng Tech is an accomplished professional in customer experience and quality within the automotive industry, currently serving as Head of Customer Experience and Quality at Hendy Group since September 2018. With a robust background spanning over four decades, Andrew's expertise includes cross-brand analytics on Power BI to enhance service standards across 40 locations, as well as previous roles such as Service Business Manager at MSX International and Service Marketing Manager at Arriva Automotive. Notable contributions have included strategic marketing initiatives and operational leadership that have significantly improved customer satisfaction and dealership performance. Andrew's career began in workshop management and service operations, showcasing a consistent commitment to elevating service excellence throughout various positions in the automotive sector.
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Hendy Group
Welcome to the official LinkedIn for Hendy Group – the UK's premier family motor group. With a 165-year history, we are proud to represent 22 automotive brands and operate dealerships covering eight counties across the South Coast. Choose from a range of manufacturers including Abarth, Alpine, Citroën, Dacia, Fiat, Ford, Ford Pro, Honda, Hyundai, IVECO, Jaguar, Kia, Land Rover, Lotus, Mazda, MG, MOKE, Nissan, Peugeot, Renault, Skoda, and Vauxhall. At Hendy, we aim to deliver a premium service – our values of honesty, quality, care and customer service are at the heart of the company, as they have been since 1859. Our geographic reach stretches across the South Coast, spreading from Devon, through Dorset, Wiltshire and Hampshire into West and East Sussex, Surrey and Kent – with our sites offering new and used car and van sales, servicing, MOT testing, repairs, parts, Motability and Business Leasing.