Brenda Leiter

Brenda Leiter is a skilled Business Systems Analyst specializing in IT Change Management at Henry Ford Health since June 2019, where responsibilities include managing and supporting the IT Change Management process while assessing impacts and risks. Previously, at DXC Technology from January 2016 to February 2019, Brenda served as Service Request Capability Lead, developing standard operating procedures and training materials for non-standard service requests. At Hewlett Packard Enterprise (via VisionIT) from February 2014 to January 2016, Brenda led the NSSR Deployment program, migrating processes into a standardized tool and offering subject matter expertise. Brenda also made significant contributions at Volkswagen Group of America (via Modis, Inc.) as Request Process Lead, where a new request team was established to enhance request handling and streamline processes. Brenda holds an Associate degree in Marketing from Blackhawk Technical College.