Matt Palmer - Head of Operations and Support

Matt Palmer is currently the Head of Operations and Support at HS One UK, overseeing various functions such as customer onboarding, training, and support. With a background in project management and customer service, Matt has a track record of driving operational efficiency, implementing innovative solutions, and promoting a customer-centric mindset. Matt has experience in managing teams and implementing data-driven performance metrics to assess and improve operational effectiveness. Matt Palmer has successfully led organizational transformations, embraced emerging technologies, and championed diversity and inclusion efforts.