Serdar Uman

Serdar Uman has a comprehensive work experience in various IT and operations management roles. Starting their career as an intern at Ericsson in 2000, they later worked at Vodafone as an intern in 2007. Serdar then joined Avea, where they held multiple positions including IT Case & Corporate Support Specialist, Team Leader, and Supervisor. At Türk Telekom, Serdar worked as an IT & NW Operation Support Manager, responsible for managing four different teams. Serdar then moved to Vodafone as an IT Incident Management Manager. Serdar's most recent experience includes roles at Hepsiburada, where they served as the Head of IT Operations and later as the Technology Operations, IT Service Management Senior Manager. Serdar has demonstrated expertise in IT service management, system monitoring, incident management, and budget management.

Serdar Uman obtained a Master of Management Information Systems from Bahcesehir University in 2014. Before that, they completed a degree in Business Administration from Anadolu University in 2011. Serdar'sundergraduate studies were at Istanbul University, where they focused on Electrical and Electronic Engineering, but the specific degree is not mentioned. In terms of additional certifications, they obtained the Oracle Database 11g Introduction to SQL certification from Oracle University and the SA - 245 Shell Programming for System Administrators certification from Sun Microsystems in 2010. Serdar also has certifications in TS ISO 10002 Müşteri Memnuniyeti Yönetim Sistemi, Yönetim Yolunda Başkalarına Liderlik, and Yönetim Yolunda Etkin İletişim, but the specific dates of obtaining them are unknown.