Hepsiburada
Ceren Toraman has extensive experience in customer experience and loyalty program management, currently serving as a Loyalty Program Manager at Hepsiburada since June 2021. Previously, Ceren held various roles at Garanti BBVA from August 2015 to May 2021, including Business Development Supervisor and SME Banking Customer and Product Management Specialist. Earlier experience includes an internship at Garanti Bank, as well as roles at Doğuş Otomotiv and Halkbank. Ceren holds a degree in Economics from Hacettepe Üniversitesi, achieved in 2015 with a GPA of 3.00/4.00, and completed a program at St. Giles International College in Brighton in 2014.
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Hepsiburada
50 followers
We are a leading e-commerce platform in Turkey, we connect approximately 50 million members and a fast growing base of more than 100,7 thousand active merchants. We provide high-quality customer experience by relentlessly focusing on selection, price and delivery: Selection: As of March 31, 2023 we had 180 million SKUs, including variants (color, size, etc.), across 32 different categories offered through a hybrid model combining a first-party Direct Sales model (1P model) and a third-party Marketplace model (3P model); Price: We seek to provide the best value for our customers by offering products at highly competitive prices; and Delivery: We operate a large, fast and scalable in-house logistics network with robust last-mile delivery capabilities based on a proprietary technology platform. Founded in 2000, Hepsiburada has been one of the early pioneers of digitalization of commerce in Turkey and has become a household brand in the country. Our brand, which corresponds to “Everything is Here”, is synonymous with a seamless online shopping experience.