Tolunay Eyigün

Tolunay Eyigün is a skilled Technology and Product Ops Engineer II at Hepsiburada, specializing in ITIL for Technology Operations and incident management since February 2022. Previously, Tolunay worked as an Application Ops Engineer at Etiya, contributing to the Videotron Marvel Project by engaging in test analysis, problem-solving in SOA and CRM, and providing technical support for both B2C and B2B customers. Experience includes proficiency in JIRA, API management platforms, and ITSM tools. Tolunay's background also encompasses military service as a Liaison Officer at NATO. Educational qualifications include a Bachelor's degree in Computer Engineering from Yaşar University and an MBA in Business Administration and Management from Istanbul Arel University.