Hercules OEM
Francine B. is an experienced IT professional with a strong background in system and help desk support. Currently serving as a System Administrator at Hercules OEM since March 2022, Francine previously worked as a Helpdesk Technician at TEKsystems and held several roles at North Carolina A&T State University, providing comprehensive support to over 10,000 faculty, staff, and students. Francine's experience includes troubleshooting hardware and software issues and managing help desk tickets. Francine holds a Bachelor of Science degree in Electronics & Computer Technology from North Carolina A&T State University and has completed A+ and Net+ Certification courses at DCCC.
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