Sarai Zarate

Sarai Zarate is an experienced customer service professional with a background in operations management and administrative support. Since March 2019, Sarai has served as a Customer Service Representative at Hercules OEM Group, applying strong interpersonal skills to enhance customer satisfaction. Prior to this role, Sarai worked as a Removal Technician at MN Lice Lady from January 2016 to 2020, and as an Operations Manager at Q3 Contracting Inc. from October 2014 to January 2016, where responsibilities included HR duties, vendor invoice processing using Spectrum software, and managing front desk operations.