Adam May

Adam May currently serves as the Head of Customer Success and Professional Services at Heretto, a position held since 2025. Prior to this, Adam held various leadership roles at ServiceRocket for a decade, including Vice President of Services, where a global organization of over 100 professionals was scaled to generate $16M in revenue. Other notable positions include Director of Product Marketing at Salesforce, where Adam developed competitive strategies, and Director of Product Management at Oracle, overseeing the evangelism of SaaS CRM products. Adam’s extensive experience in professional services, product management, and customer success is bolstered by degrees in Math and Computational Science as well as Operations Research from Stanford University.