Ivan Dvoretskyi is an accomplished IT professional with diverse experience in technical support and system administration. Currently serving as a Help Desk Analyst at Herman Law since February 2025, Ivan independently set up IT infrastructure for a new office and designed an internal AI chatbot to improve user interaction. Previously, as a System Administrator and IT Technician at All My Children Daycare & Nursery School, Ivan managed Group Policy Objects and deployed Synology NAS systems. At New York Medical Billing, Ivan resolved hardware and software issues as an IT Technician, and also had a brief role as a Data Entry Specialist and Web Developer at Freemote. Ivan's background includes client relationship management at PEP Bakery & Coffee shop LLC and quality assurance engineering at Test Pro. Ivan holds an Associate's degree from Kingsborough Community College and a Bachelor of Business Administration from the University of Management and Law.
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