Catalina Fehtisch

Catalina Fehtisch has extensive experience in leadership roles focused on quality management, training, and service excellence across various industries. Currently serving as Teamlead Performance & Service Excellence at Hermes Germany GmbH since June 2023, Catalina previously held the position of Leiterin Qualität, Training & Wissen at EnBW from April 2021 to June 2023. Prior roles include Leitung Servicecenter at CinemaxX Entertainment GmbH, Leitung Quality & Training and Projektmanager Servicequalität at Tchibo GmbH, Head of Qualitymanagement & Training at D+S communication center management GmbH, and Head of Quality- & Complaintmanagement at Premiere Fernsehen GmbH. Catalina's career commenced in team leadership with Seka Team Telefonmarketing from 1993 to 1998.