The vision for Hero Certified Burgers was not born with the intention to reinvent the hamburger. As a matter of fact, it stemmed from our Founder’s search for an all-natural Angus burger with a real slice of cheese. Trained as a cheesemaker, John F. Lettieri, found it nearly impossible to find an Angus burger with real cheese, outside of high-end restaurants and hotels. That search for all natural, real food resulted in the birth of Hero Certified Burgers. 

Simply put, we wanted to source the best quality beef and ingredients for our burgers, ingredients that reflect our own personal philosophy of sustainability while respecting both the land and animal. For us, it’s not just about the food that we serve but how we bring it to the table.

At Hero Certified Burgers, we only ever use on all-natural, fully-traceable 100% Canadian Angus beef raised range-fed without hormones or antibiotics. We do this because it tastes better, and it's better for you - with no chemicals, fillers or additives. 

We’re proud to announce our partnership with Beretta Farms as our exclusive Canadian Angus beef supplier. Partnering with Beretta Farms was a natural fit, allowing us to maintain the same attributes while increasing local production and attaching an incredible all Canadian story to our brand. 

Want to be a HERO? Please contact us at franchising@heroburgers.com or HEROVK, which is our sustainable program for existing restaurants. A program that offers increased sales with no extra cost to the restaurant. WE ARE ALL OF US ARE HERO’s

Food & Beverage

Restaurants

Hero Certified Burgers

Hero Certified Burgers' headquarters in Toronto, Canada

John F. Lettieri

Kevin Wang

Silvana Galati

Mayank Shah

The Operations Team at Hero Certified Burgers is responsible for ensuring seamless restaurant performance and efficient supply chain management. This team oversees daily operations, including food preparation, staff management, and quality control, while also collaborating with suppliers like Beretta Farms to maintain the highest standards of ingredient sourcing. Their efforts are focused on delivering an exceptional dining experience that aligns with the company’s values of sustainability and quality.

Operations Team

The Customer Service Team at Hero Certified Burgers is dedicated to delivering an exceptional dining experience by providing friendly and efficient support at the points of sale. They handle customer inquiries, process orders, and ensure satisfaction with each interaction, all while embodying the brand’s commitment to quality and sustainability. Their goal is to create a welcoming atmosphere that reflects the values of Hero Certified Burgers and fosters lasting connections with customers.

Customer Service Team

The Leadership Team at Hero Certified Burgers is responsible for setting the strategic direction and ensuring operational excellence across the organization. This includes overseeing business development, maintaining high-quality standards for sourcing ingredients, and fostering partnerships that align with the company's commitment to sustainability and quality. With a focus on innovation and community engagement, the team drives initiatives that enhance the brand's reputation and support franchise growth.

Hero Certified Burgers

Org chart

Teams

Operations Team

Customer Service Team

Leadership Team

Offices

Hero Certified Burgers

Org chart

Teams

Operations Team

Customer Service Team

Leadership Team

Offices

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