Claudia Glueck

Director Quality Excellence & Crisis Management Coordinator Hero Group at Hero Group

Claudia Glueck possesses extensive experience in quality management and crisis coordination within the food industry. Currently serving as Director of Quality Excellence and Crisis Management Coordinator at Hero Group since November 2019, Claudia previously held leadership roles at Hero AG, focusing on integrated Quality Management and Food Safety Systems. With a strong background at Gate Gourmet International, Claudia led a global service excellence initiative and developed worldwide quality management systems. Early career experiences include positions at Gate Gourmet France S.A., Lufthansa Service GmbH, and academic training in food law and hygiene technology, culminating in a Diplom-Ingenieur. Claudia's educational qualifications include advanced certifications from distinguished institutions in food law and innovation.

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