Rajesh Dubey

Rajesh Dubey is currently working as Team Lead- Quality at Hero Vired, where they focus on sales call and chat auditing, customer escalation management, data-driven insights, quality improvement, and being a collaborative team player. Prior to this role, they held positions at Extramarks Education India Pvt. Ltd., Aakash EduTech Private Limited, and Magus Customer Dialog Pvt Ltd, where they gained experience in quality analysis and customer care. Rajesh has an MBA in Sales & Marketing from Sikkim Manipal University and a Bachelor of Commerce from Sunrise University. Their career break from 2014-2019 was spent being self-employed.