Amandine Herbiet

Amandine Herbiet has worked in various roles in the transportation industry. Amandine started their career as an Ops specialist at Hero in 2022. Prior to that, they worked at Heetch from 2019 to 2022, where they held positions as an Expert Signup and an Onboarding Specialist. At Heetch, their responsibilities included quality control of emails, documentation creation, process rating and updates, new employee onboarding and training, and updating the FAQ section of the website. Amandine used various tools such as Zendesk, Ubble, Jotform, Aircall, Notion, Murios, Slack, Excel, and Klaus. Before working at Heetch, Amandine worked at Uber as an Expert from 2017 to 2018. In this role, they welcomed drivers, managed their registrations and administrative documents, handled lost and found items, and addressed driver and customer complaints.

From 2015 to 2017, Amandine Herbiet attended Lycée Eugène Delacroix, where they pursued a BTS management des unités commerciales degree in the field of Management.