Herschend Family Entertainment
Vincent Mavente has a diverse work experience in various industries. Vincent currently holds the position of Corporate Contact Center Director at Herschend Family Entertainment. Prior to this, they worked as the Vice President of Operations at Medical Answering Services LLC from 2012 to 2022. Vincent also served as the Director Sales and Service at Capital District Transit System in 2011 and as a Project Lead at Xerox from 2010 to 2011. In addition, they have experience as a Director Customer Care at Affiliated Computer Services from 2008 to 2009 and as the manager of a Medicare Part D Call Center at Computer Science Corporation from 2006 to 2008. Vincent Mavente has also held leadership roles at National Medical Health Card, ValueOptions, and Medco Health in the past.
Vincent Mavente's education history includes studying Business Administration, Management, and Operations at the University at Albany, SUNY. The specific start and end years are not provided. Additionally, Vincent has obtained a certification as a SHRM - Certified Professional (SHRM-CP) from SHRM in June 2020.
Herschend Family Entertainment
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Herschend is the parent company for a family of entertainment brands with a collective vision and mission of bringing families closer together by Creating Memories Worth Repeating®. The company’s roots date back to 1950 when the Herschend family founded their first attraction, a small cave tour in Branson, Mo., which later expanded into the famed Silver Dollar City®. Today, Herschend is recognized as the largest family-owned themed attractions organization in the US., with 11,000+ employees across 26 properties that collectively entertain more than 14 million guests annually. The company’s more than 70 years of success is a credit to the deep-rooted culture of “Love in Action,” built on the Herschend family values of kindness and caring. Love can be found at every Herschend property, every day, from the way guests are treated to how the company cares for its employees. These values are reflected in the company's Leading With Love curriculum and Herschend GROW U., our free employee education assistance program. Operating companies within Herschend include Herschend Family Entertainment (Dollywood® Parks & Resorts, Silver Dollar City® Attractions, Adventure Aquarium®, Newport Aquarium®, Kentucky Kingdom®, and Wild Adventures®), Herschend Live (Harlem Globetrotters®), Herschend Entertainment Studios (Splash & Bubbles® and Chuggington®) and Herschend Adventure Holdings, LLC (Pink Adventure Tours®).