Ramy Anwar

Ramy Anwar has extensive experience in customer service and the travel industry, currently serving as a Customer Service Specialist and Director of Customer Service at The Hertz Corporation since February 2017. Responsibilities include overseeing customer service policies and developing service level standards. Previous roles include Call Center Representative at Savoy Sharm Group, where customer inquiries were managed, and Holiday Advisor positions at TUI Travel PLC (from 2007 to 2014 and June to December 2014), providing high-quality service to holiday clients. Ramy also worked as a Holiday Advisor at Travco L.L.C from 2003 to 2007, contributing to the tourism sector in the Middle East. Academically, Ramy holds a Bachelor's Degree in Accounting and Business/Management from MSA and has studied Fashion Design at Stockport Academy Sixth Form.