Jae Chong is a seasoned project manager currently at Hertz since February 2023, with extensive experience in information technology operations management acquired during tenure at Allstate from September 1996 to December 2022. At Allstate, Jae excelled in managing production support and the policy administration system for personal lines, including vehicle and property. Responsibilities included leading distributed global resources, overseeing incident management, and driving enhancements to improve user experience while reducing operational costs. Jae has also played a key role in modernizing policy administration applications, effectively processing over 10 million transactions daily. Educational qualifications include a Bachelor’s Degree in Computer Science from the College of Engineering at Tennessee Technological University.
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