Mr. Napierala joined Hetherington Group in December 2021. As a Senior Investigative Analyst, he performs complex investigations and oversees the work of junior analysts. Mr. Naperala is adept at identifying needs and constraints within investigative and reporting processes and utilizes his skills to develop and improve Hg services. He maintains current understanding of hundreds of databases and leading industry software, including LexisNexis, Accurint, CLEAR, Factiva, and similar software platforms. Mr. Napierala is a contributor to Hg’s training and educational services including FactSheets, blogs, and webinars.
Mr. Napierala brings to Hg over a decade of business development leadership and investigative dexterity within the insurance industry. With curiosity and resilience, he has developed industry leading investigative products and investigative methodologies to combat fraud within the insurance industry. Mr. Napierala’s extensive experience includes managing projects and generating revenue growth for multi-million-dollar organizations that provided B2B investigative solutions to multi-billion-dollar insurance carriers. During his tenure at Insight Service Group (2018-2021), he played a critical role in acquisition due diligence, vetting potential acquisition targets for financial stability and revenue growth projections, which culminated in four successful acquisitions. From 2014-2018, he served as Desktop Investigations Manager at Claims Verification Inc., where he developed digital investigative processes and procedures for all departments and trained all new hires on technique and methodology. Mr. Napierala holds a Bachelor of Science with a major in Criminal Justice from Hilbert College (2009). He is a member of Buffalo Claims Association (2019-present), NYSSIU (2019-present), and ACFE (2017-present).