Abubacker Ismath Batcha is a Service Delivery Manager with over 20 years of experience in the IT industry, including more than 11 years in project management and service delivery. They hold a Master of Science in Information Technology from Bharathidasan University and have worked with notable companies such as Cognizant, Mindtree, and Hitachi Systems India Pvt Ltd. Abubacker currently manages a large service delivery team at Hexaware Technologies, focusing on operational efficiency and customer satisfaction while ensuring adherence to service level agreements. They have a proven track record of successful project management, stakeholder communication, and team leadership.
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