Amit Thakur is a Senior Operations Manager at Hexaware Technologies, bringing over 13 years of extensive experience in Service Delivery and Operations. They have previously held significant roles at Startek as a Team Leader Operations and at RuralShores Business Services Pvt Ltd as a Process Lead and Center Head, where they managed large teams and multiple accounts. Their expertise includes performance management, budget development, and implementing cost optimization initiatives, contributing to enhanced customer satisfaction and stakeholder engagement.
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