Ashwin Murugan is currently a Service Desk Analyst at Hexaware Technologies, where responsibilities include monitoring and managing compliance with Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), utilizing strong analytical and problem-solving skills to resolve technical issues. Previously, Ashwin completed an internship as a Business Intelligence Analyst and Team Lead at Decathlon Sports India, focusing on developing the department's commercial strategy to enhance efficiency and profitability across various domains. Ashwin holds a Master's degree in Business Management from the University of Hull and a Bachelor's degree in Automobile Engineering from Dr. Mahalingam College of Engineering and Technology.
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