Daniela González is a Senior Operations Manager with 12 years of experience in the operations field, having held roles such as manager, supervisor, quality analyst, and customer service representative. Daniela has successfully coordinated projects involving over 700 agents, focusing on diverse areas such as training, quality, and reporting. Past positions include Senior Operations Manager at Concentrix and Qualfon, where Daniela achieved top rankings for operational performance. Currently, Daniela is pursuing a Bachelor's degree in Business Administration and Management at Rochat School of Business, expected to conclude in 2024.
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