Fadi Aman alla

Fadi Aman alla is a seasoned professional with extensive experience in customer service and escalation management. Currently serving as a Senior Escalation Executive at Hexaware Technologies, they have achieved a 95% customer satisfaction rate and streamlined service delivery processes. Fadi previously founded Dark Interior Design, overseeing comprehensive design projects, and has also worked as a Contact Center Agent at Namshi.com, maintaining a 90% customer retention rate. They hold a Bachelor's degree in Business Administration from Bharathiar University and possess multilingual communication skills in English, Tamil, and Arabic.