Ketki Jain has a strong background in IT and system engineering, beginning with a Bachelor's Degree in Computer Science from Lovely Professional University, earned between 2010 and 2014. Ketki's career includes positions at HCL Technologies as a Senior Analyst from October 2014 to December 2016, followed by a role as a Senior System Executive at Cognizant from December 2016 to February 2018. Continuing professional development, Ketki worked as a Senior System Engineer at Larsen & Toubro Infotech Ltd from February 2018 to July 2020, and then as a Member of Technical Staff at Ness Technologies until September 2021. Currently, Ketki serves as a ServiceNow Consultant at Hexaware Technologies, having joined the company in September 2021, with a focus on managing ServiceNow accounts and overseeing ITSM module development and administration.
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