Kunjan Sharma is a Senior Consultant in Pre Sales at Hexaware Technologies, specializing in IT Service Management, Service Integration and Management, and ServiceNow. With over 20 years of experience, Kunjan has held key positions such as Continual Service Improvement Manager and Problem Management Lead at Ericsson, where responsibilities included enhancing service efficiency and managing complex IT service processes. Previous roles include consultancy at HCL Technologies and SITA, showcasing a strong commitment to operational improvements and team leadership. Kunjan earned a Bachelor’s degree in Computer Science from Hansraj College, Delhi University.
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