Maitrayee Barthakur is a seasoned professional currently serving as a Senior Domain Consultant and Project Manager at Hexaware Technologies since 2022. Previously, they held various leadership roles, including General Manager of Customer Service at Reliance Digital TV, where they successfully oversaw contact center operations and implemented customer service strategies. Maitrayee's extensive experience includes significant contributions to American Express, where they led operations and managed service transitions. They earned a Master's Degree from Gauhati University in 1998, and their career spans over two decades in customer service and project management across multiple industries.
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